GETTING STARTED

Where to turn for help?

Where to turn for help?

We provide support for many men and women who feel lost and do not know where to turn.

As nurses we have been so fortunate to have seen almost every breast augmentation complication, dealt with different types of surgeons, learnt from an amazing specialist surgeons. We honour the privilege of supporting women at their most vulnerable.

We have a tribe of supportive women to vent and chat to in our Trusted Surgeons Support Facebook group. This is a closed group for only women.

Post-surgery blues is like when you plan for a big trip and then it turns out to be the Griswolds trip to Wally World, or when you plan your dream wedding for months and the following day realized you never had a chance to enjoy your special day. This is what many women experience post-surgery, women wake up and feel let down or like there is something not right. What can be even worse is post- surgery depression, if you can imagine postnatal depression. There is an excitement and anticipation of the new baby you're expecting but when the baby comes you feel nothing but anxiety, doubt and failure. The baby won’t latch, won’t stop crying and it’s just not what everyone posts on facebook.

For women post-surgery who are not happy, or don’t have the result they wanted to see all the happy snaps and perfect results its heartbreaking; why didn’t mine turn out like that? Why won’t my surgeon listen? How come I need to wait longer and no one else does? It’s hard. You invest your money, time, energy and put your family/work on hold all for your surgery. You expect to find an inner confidence, love your new enhancement and you deserve to, showing off either everywhere or simply intimately. This is where we come in, as nurses with experience in this field, we listen, care and support you. It’s our job to advocate for patients, it’s what we do and why we became nurses.

Within the last few years I have been saddened, many women don’t know the difference between a cosmetic, plastic, specialist plastic and facial plastic surgeon. Many women trust everything a doctor or surgeon tells them and many women are left self-conscious and regretful. This is a sad but a harsh reality. It is widely accepted 20% of cases may require revision, this percentage is not alarming to any surgeon. Many women rely on the websites, social media adverts and reviews (which in-fact may be fake or misconstrued). Worst of all women have no option but to seek advice from unreliable sources. My perfect example is a mothers group; I myself have had four children, yet if I preach my opinion, experience or thoughts at mothers group I will be heard but knowing how much women care for their children, no one will take my advice as gospel. As mothers we seek out all the information we can before considering serious choices. Yet when it comes to cosmetic surgery, we rely on our neighbor, friend, social media and forums without question. Having had surgery does not in any way shape or form make you an expert. Studying google does not make you and expert and in fact not many surgeons would claim to be an expert in every aspect of surgery. As nurses we have a scope of practice, we cannot diagnose a patient and if we do not know the answer we need to seek an evidence based response from a surgeon with a rationale. However, to our frustration, we are faced with patients who freely diagnose and give advice without expertise or qualifications.

If you feel something is not right, we are here to help. Please don’t worry or feel alone, because there is a community who cares.

Unfortunately complications are a reality of any surgical procedure. However this does not mean you are alone. Below is a list of organisations available to you;

Members of the public can make a notification to the Australian Health Practitioner Regulation Agency (AHPRA) about the conduct, health and performance of a practitioner.


NSW Healthcare Complaints Commission

Email: hccc@hccc.nsw.gov.au

Website: http://www.hccc.nsw.gov.au/

Telephone: (02) 9219 7444

Toll Free in NSW: 1800 043 159


NSW Medical Council of New South Wales

Email: mcnsw@mcnsw.org.au

Website: http://www.mcnsw.org.au/

Telephone: (02) 9879 2200


VIC Health Services Commissioner

Email: hsc@dhs.vic.gov.au

Website: http://www.health.vic.gov.au/hsc/

Telephone: (03) 8601 5200

Toll Free: 1800 136 066

VIC Medical Practitioners Board of Victoria

Email: info@medicalboardvic.org.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

ACT Community Health and Health Services Complaints Commissioner

Email: human.rights@act.gov.au

Website: www.hrc.act.gov.au

Telephone: (02) 6205 2222

ACT Medical Board of the Australian Capital Territory

Email: medicalboard@medicalboard.act.gov.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

QLD Office of the Health Ombudsman

New complaints process from 1 July 2014

Email: complaints@oho.qld.gov.au

Web: http://www.oho.qld.gov.au/

Telephone: 133 OHO (133 646)

Governed by the Health Ombudsman (Queensland) Act 2013

QLD Medical Board of Queensland

Email: registrations@medicalboard.qld.gov.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

SA Health and Community Services Complaints Commissioner

Website: http://www.hcscc.sa.gov.au/

Telephone: (08) 8226 8666

Free call: 1800 232 007 (SA only)

SA Medical Board of South Australia

Email: admin@medicalboardsa.asn.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

TAS Health Complaints Commissioner

Email: health.complaints@justice.tas.gov.au

Website: http://www.healthcomplaints.tas.gov.au/

Telephone: 1300 766 725

Free call: 1800 001 170 (Tasmania only)

TAS Medical Council of Tasmania

Email: mct@medicalcounciltas.com.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

WA Health and Disability Services Complaints Office

Email: mail@hadsco.wa.gov.au

Website: https://www.hadsco.wa.gov.au/

Telephone: (08) 6551 7600

Free Call: 1800 813 583

WA Medical Board of Western Australia

Email: info@wa.medicalboard.com.au

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495

NT Health and Community Services Complaints Commission

Email: hcscc@nt.gov.au

Website: http://www.hcscc.nt.gov.au/

Telephone: (08) 8999 1969

Free call: 1800 004 474

NT Medical Board of Northern Territory

Website: http://www.ahpra.gov.au/

Telephone: 1300 419 495